Terms of service

Welcome to Urban Hub SA. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  • Urban Hub SA reserves the right to update or modify these terms at any time without prior notice.
  • By placing an order, you agree to these terms.

2. Products

  • We strive to display our products as accurately as possible. However, colors, sizes, and details may vary slightly due to photography or device settings.
  • All product descriptions, images, and prices are subject to change without notice.

3. Orders and Payment

  • By placing an order, you confirm that all information provided is accurate and complete.
  • Payments can be made via the payment methods listed on our website.
  • We reserve the right to cancel orders if payment cannot be processed, or if an error in pricing occurs.

4. Pricing and Availability

  • All prices are in South African Rand (ZAR) and include VAT where applicable.
  • Product availability is subject to stock levels. We will notify you if an item is out of stock and offer alternatives or a refund.

5. Shipping and Delivery

  • We deliver to locations within South Africa. Delivery times are estimates and may vary depending on your location and courier services. Estimated 20-30 days 
  • Shipping costs are calculated at checkout. Urban Hub SA is not responsible for delays caused by the courier or unforeseen circumstances. Estimated 4-5 weeks

6. Returns and Refunds

  • Our Return & Refund Policy applies to all purchases. By ordering, you agree to the terms outlined in that policy.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Urban Hub SA and may not be used without our written permission.

8. Liability

  • Urban Hub SA is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We are only responsible for the replacement or refund of products damaged or defective during delivery, in accordance with our Return & Refund Policy.

9. Privacy

  • Your personal information is collected and used according to our Privacy Policy. We do not share your data with third parties without consent.

10. Governing Law

  • These terms are governed by the laws of the Republic of South Africa.
  • Any disputes will be resolved under South African law and in South African courts.